Overall it felt unclear and a bit confusing
Right from the start, the information provided before purchasing WFHI's services felt vague and not well-organized. There were moments when key features like the dialer or database access weren’t clearly explained, which made it difficult to understand what I was actually signing up for. The training outline wasn't detailed enough either, so I often had to figure things out myself, leading to some frustration. While the invoicing and payment steps were explained okay, I felt the overall communication left a lot to be desired. This lack of clarity made the whole pre-purchase and sales experience quite overwhelming and confusing in the end.