overall it felt straightforward but a bit rushed
The whole sales and pre-purchase part felt pretty straightforward for the most part, but there were moments when it seemed a bit rushed. The explanations given in the initial signup phase seemed clear enough if you were paying attention, with basic info on software features and payment methods well covered. However, some parts of the onboarding felt like they could have used more detail, especially around how the database feature integrates with the calling tools and the automatic updates schedule. It wasn’t a bad experience, but I did find myself going back and rereading some sections to ensure I wasn’t missing something important. Support over the phone was easy to reach and quite helpful in clarifying doubts, which helped smooth things out. Payment and invoicing were processed without any major complications, which I was thankful for. So overall, while the process was functional and reasonably clear, the pacing left me wishing for just a bit more thoroughness at certain steps to feel perfectly confident right from the start.