Overall it felt okay, but not quite what I expected
You guys offered a decent run-down of the software before I signed up, but when I got going, some parts didn’t quite match up with what you showed. The training felt a bit rushed and not in-depth enough for me to feel fully comfortable with all the features, so I had to spend extra time learning it myself. On the other hand, the sign-up and payment process was pretty straightforward and worked exactly like I expected—that part was smooth and hassle-free. Your sales communication was good but maybe a bit optimistic on the ease of use part. Some features like the dialer behaved well but the database integration was occasionally glitchy. So overall, I’d say the experience was a mixed bag: mainly okay but not exactly what I had anticipated based on your info before purchase.