Overall it felt mixed but okay enough to keep trying
Hey, so after using the support and communication tools daily, I gotta say it was kinda hit and miss for me. The telephonic support was pretty friendly and usually they tried to sort out my problems well. But sometimes the wait times were longer than I liked, and a few updates caused my call logs in the database to glitch temporarily. On the plus side, the automatic updates meant that I didn’t have to do manual installations which was a relief, although they occasionally disrupted my workflow. Signing up was straightforward enough and invoice handling wasn’t tricky. In general, the service felt decent but with areas that could definitely use smoothing out. I think if you're okay with some bumps, it’s alright, but perfect? Maybe not yet. Still, I’m hanging around to see if improvements come through with more use.