Overall it felt like starting was clear but later got complex
I found the initial training and onboarding with the WFHI software quite straightforward, especially the one-off setup tasks like registering and understanding the basic workflows. That part worked well, and I appreciated the structured approach they took so I could get started without confusion. However, as I moved into more ongoing use, especially with database management and calling tools, things started feeling complicated. The continuous updates sometimes required me to re-learn certain steps, which added to the challenge. While training did cover these aspects, I felt it wasn’t comprehensive enough to address ongoing changes clearly. The payment process was relatively simple, which was a relief, but the balance between one-off and ongoing tasks made the whole experience somewhat inconsistent. Overall, the process felt like a good foundation but left me wanting more consistent support as I continued working with the software.