3 out of 53 of 5Verified purchaseSales and pre-purchase
overall it felt like a cautious dance
I started with reservations but by the end of the pre-purchase sales process I had a neutral stance. The explanations were detailed but sometimes overly technical, which made it tough to be fully confident about what I was committing to. The sign-up and invoicing steps were straightforward, which gave some reassurance. However, the initial lack of clarity about ongoing training sessions raised some questions. Communication with support was generally okay but lacked a real sense of urgency. I'd say the process overall felt like a cautious dance, with some promising steps but also hesitations that prevented me from feeling completely at ease going forward.