overall it felt a bit of a hit and miss experience
Navigating through the training and onboarding did not come easy or thoroughly frustrating either. On the plus side, locating the basics like using the calling tools and dialer was fairly straightforward thanks to clear sections in the dashboard and manuals that directed me well. However, when I needed to dig deeper into more complex workflow setups or database management, finding the right resources became more challenging. Some sections were not linked well, requiring me to backtrack through menus a few times before landing on the needed explanation. Telephonic support helped when I reached out, but sometimes the response was slower than expected, which affected my momentum. I appreciated that updates rolled out automatically without interrupting access, which made continued use smoother. Signing up and handling payment was generally seamless after initial familiarization. So, after weighing all these facets, I would say the complete onboarding journey felt quite mixed—it worked well enough to get me started but also left some room for better navigation and quicker assistance.