Overall it didn’t fit my working hours, though it was decent in parts
I found that the WFHI system had mixed fit with my actual working hours. On one hand, the software itself runs fine whenever I log in, and the updates roll out without interrupting my time. The trainers were available for support but mostly during standard office hours, which isn’t ideal for my late evening schedule. At sign-up, the invoicing process was as expected, but the telephonic support timings meant I often had to wait till the next day to resolve issues. The dialer and database features themselves worked well within my active hours, but the setup phase required interaction at specific times I wasn’t always available. I appreciated the attempt to be flexible, but day-to-day usage highlighted a mismatch between the software’s support availability and my personal routine. Because of this, I hesitate whether I would choose this service again. The tools are good but unless support hours extend, it might create inconvenience for users like me.