Overall good, just took a while to get started
I got set up with the software and training a little slow than I hoped. The sign-up and payment were straight forward enough, no fuss there. But the actual onboarding and getting the dialer running properly took some time. There were multiple steps and I felt like I kept going back to the same points wondering if I missed something. The software is solid and the calling tools worked well once I figured out the right flow. The database feature was helpful too after I settled in. Support was available over the phone but I didn’t bother much after initial questions. So my overall take is it’s definitely good software but you might find the initial setup a bit slow going. The training did explain things well but I just wish the process could have been smoother or more efficient. Not a bad experience though at all, I’m comfortable using it now. So yeah, pretty happy and I’ll keep using it but getting there was more drawn out than I expected.