Overall good experience getting started, would do it again
When I first signed up for the WFHI software, I wasn’t sure how long it would take to get fully operational. Initially, I completed the onboarding training which stretched over a few sessions; these were detailed enough to cover most aspects of the calling tools and the dialer feature. Setting up my personal database took some time as well, but the instructions were clear enough to follow steadily. During the sign-up and payment process, the invoicing was automated and promptly emailed which helped me keep track of it clearly. I contacted telephonic support a couple of times to clarify minor doubts during the first week; the wait-time was reasonable and the representatives were helpful in walking me through the specific functionalities I was unsure about. I found the automatic updates useful because they fixed minor issues without me having to intervene much. Reflecting on the process, it was streamlined enough that I wouldn’t hesitate to use WFHI services again for future remote workflow needs. The pace might require a little patience, but I think it’s manageable overall.