Overall flow felt a bit uneven, sometimes clear and sometimes muddled
I was quite hopeful when I started using the WFHI software, but honestly, the onboarding and setup steps felt somewhat out of sync. The sign-up process was smooth and straightforward, and I appreciated that payments and invoicing had no surprises. Initially, it was easy to access the database and dialer tools, which helped me start calls promptly during the first few days. However, the automatic updates sometimes changed features unexpectedly without clear instructions, which caused some frustration. The training was helpful, but the order of modules seemed a bit scattered - some crucial information came later than I would have liked. At times, the telephonic support was quick to assist, yet on other occasions, responses lagged. The calling tools themselves worked well once I got comfortable, but the whole flow fluctuated in clarity and ease of use. In short, it felt like a mix of good and slightly confusing moments, making my experience uneven but still manageable in the end.