Overall fine, but too much repetition slowed it down
My experience during the sales and pre-purchase phase was generally positive, but there was some waiting involved which made it feel a bit longer than expected. The sign-up process was straightforward, and the payment steps were clearly laid out. However, after initial sign-up, I had to repeat some information and verify details multiple times, which felt a bit redundant. The delay in invoicing and confirmation made me nervous for a moment, but everything was eventually confirmed. Customer communication was polite and helpful, but the overall sequence of repeated confirmations slowed things down. Despite this, the training scheduling and software access instructions were clear and followed logically once the administrative steps finished. I ended up feeling that the process was thorough though it could do with trimming a few of the repeated steps for quicker starting. So overall, it was a fine experience but not as quick and smooth as I’d hoped initially.