Overall felt like a straightforward and friendly process
Going through the sales and pre-purchase steps was pretty much what I expected, though there was some back and forth which I guess is normal with software like this. I remember signing up and being asked similar questions more than once, which made me feel like some information wasn’t being shared properly between departments. Then again, when waiting for responses, I had time to think through exactly what I needed and clarifications always came eventually. The system to generate invoices after sign-up was smooth and the payment was straightforward. I kept coming back to that ease of getting through the financial side without hitches as a highlight. So, while the whole process was a bit repetitive at moments, the general vibe stayed friendly and simple enough that I’d say the experience was quite positive overall. Not complicated or frustrating, just kinda typical for software buying.