Overall, felt like a helpful journey with responsive folks
The whole training and onboarding process with WFHI felt quite involving but positive. While working through the different modules and understanding the remote workflow software, I wasn’t always sure how quickly I would get responses if I had questions. However, every time I reached out via the telephonic support, I found the team to be pretty responsive and patient. It made the entire process feel less intimidating, especially when tackling the more technical aspects like setting up the dialer and using the database effectively. Payment and invoicing were smooth from my side, which made this part easy. I think if I had to sum up the whole thing in one phrase, it felt like a genuinely supportive environment to get up to speed at my own pace even if I wasn’t fully confident at all times.