Overall felt efficient though a bit repetitive at times
The training and onboarding process felt efficient in teaching how to use the dialer and database features. At times, I felt some repetition in the training content, especially when revisiting sections to clarify details. Waiting during onboarding steps occasionally slowed progress, but it didn’t overly disrupt the experience. I appreciate that updates were automatic, reducing manual intervention. Telephonic support answered promptly but sometimes required repeating issues when waiting on hold. In sum, the experience was mostly smooth but could improve by reducing redundancies and streamlining response times. Despite minor repetition and waits, the overall feeling was of a well-structured system that helped me get started without too much delay.