Overall experience was so-so with some ups and downs
I've been using the software daily for a few weeks now, and honestly, my experience has been a bit mixed. On the one hand, the automatic updates were useful since they helped keep the software current without me needing to do much. On the other hand, some days the dialer lagged or crashed unexpectedly, which disrupted my workflow and felt frustrating. Training was clear at the start, but over time, the manual for certain features seemed lacking, leaving me uncertain whether I was using those functions optimally. The database feature fits well with my remote work needs, but sometimes syncing issues occurred that meant I had to double-check entries manually. The sign-up and payment process were easy and hassle-free. Accessing support was straightforward, though their responses were not always as prompt or detailed as I hoped. Overall, the software felt capable for basic tasks, but occasional glitches and inconsistent support made me unsure if it could handle more complex workflows reliably. So I’d say the whole thing felt quite average, with some good aspects but noticeable limitations.