Overall experience was frustrating and disappointing
I tried using WFHI’s telephonic support to help with some issues, hoping it would be as efficient as other services I have used before. Unfortunately, that wasn’t the case. The support felt slow with long wait times, and the representatives seemed less informed about the features than what I had experienced elsewhere. The communication was often unclear, and solutions took longer to come than expected. It felt like the whole thing was more hassle than help, which was disappointing since I wanted reliable assistance. The software itself seemed promising, but when problems arose, the support interaction worsened the situation. It simply didn’t do the job effectively compared to alternatives I have used in the past. I ended up feeling quite frustrated and unsure if continuing with WFHI would be worthwhile given the poor support experience overall.