Overall experience was a bit of a mixed bag
I found the sales and pre-purchase explanations to be somewhat middling. On one hand, the walkthrough of the software features was clear enough; they took time explaining key functionalities like the dialer and database integration, which helped me understand the basics. However, some parts of the pricing structure were less transparent. It wasn't immediately obvious how invoicing and automatic payments would be handled, which made me hesitate before signing up. The onboarding process was another mixed element. While sign-up was straightforward, I wished for a more detailed overview of training resources during the sales call. This could have given a better sense of how soon I'd get comfortable with the tools. So, while the general approach was helpful, some aspects had me feeling a bit uncertain. I appreciate the effort, but clearer, more upfront communication would have made the whole thing feel more trustworthy from the start.