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WFHI review

overall experience thoda frustrating sa laga

2 out of 52 of 5Unverified experienceSales and pre-purchase

overall experience thoda frustrating sa laga

Main ne pehle WFHI ke sales team ko contact kiya tha taaki kuch software features aur payment options ke baare me poochun. Initially, response thoda slow aaya jo pehle hi confusion paida kar raha tha. Multiple calls karne pade jahan se mujhe alag alag answers mile regarding workflow training aur dialer setup. Sign-up process me bhi time lag gaya kyunki invitations aur confirmations apas me sync nahi the. Database integration ke baare me bhi clear instructions nahi diye gaye, jiski wajah se mujhe kayi baar support ko call karna pada. Telephonic support se madad mili par wait karna pada bohat der tak. Invoices ka format thoda unclear tha, jise samajhne me maine zyada time lagaya. Overall, response ka wait aur inconsistent communication ne pura experience thoda frustrating bana diya. Although ek do cheezein theek thi, jaise ki automatic updates chal rahe the aur payment process thoda smooth tha, par team ke slow replies aur unclear sales information ne mera confidence thoda kam kar diya. Main sochti hoon ki sales aur support me improvement se ye process better ho sakta tha.

Sharmila UpadhyayHaryana, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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