Overall experience thoda confusing but manageable laga
Toh main jab product ke bare mein post-purchase support ke liye soch rahi thi, toh mujhe mila ki availability achhi thi. Sales team ne kaafi help ki thi, par mujhe laga ki next baar bhi shayad mujhe support chahiye hogi kyunki kuch details clear nahi thi. Onboarding process mein jab main software aur dialer ko samajhne ki koshish kar rahi thi, toh kuch features samajhna mushkil tha, jiski wajah se mujhe lagta hai ki main support team ko phir contact karungi. Lekin fir bhi invoicing aur payment system sahi chal rahe hain. Overall, mujhe lagta hai ki yeh experience thoda mixed tha, kahin pe acha laga, kahin pe thoda struggle bhi hua. Agar aage chalke training thodi aur detailed ho jaye toh mujhe felt comfortable hoga bina bar bar help maangne ke.