3 out of 53 of 5Verified purchaseSupport and communication
overall experience thi thodi up-down si
Maine support suljhane ke liye contact kiya tha aur pehle se kuch expectations thi communication ka, jisme se kuch pura hua aur kuch thoda kam. Initial calls mein unka response time theek tha, lekin jab thoda complex questions puchhe toh answers thode vague lage mujhe. Dialer ka setup direct tha, ismein koi major issues nahi aaye, par training sessions jo diye gaye the, wo thodi basic lage aur mujhe zyada hands-on approach chahiye thi. Invoice aur payment process expected se easy tha, jo thoda relief diya. Mujhe ye laga ki software ka interface simple hai, par kuch features explore karne me samay lag sakta hai. Overall ye experience thoda mixed tha, matlab kahi expectations puri thi, kahi nahi, iska pura balance bana.