Overall experience felt somewhat neutral
I started the onboarding process hoping to get a clear handle on how the sales part would work. The initial sign-up was straightforward and I liked that the invoice arrived promptly after payment. However, the training materials on using the dialer seemed overly technical at first and demanded time to understand. On the plus side, the database integration made the workflow less complicated once set up, and it matched some of my expectations from previous software. Yet, the support calls sometimes felt delayed and I ended up troubleshooting on my own more than I would have liked. The automatic updates occasionally caused minor interruptions while I was using the calling tool, which was disruptive but got resolved quickly. By the end of the week, I was moderately confident using the software, albeit still feeling some parts needed improvement in clarity and stability. The payment process was efficient and the invoicing was clear, which helped maintain trust in the platform’s administration aspect. In summary, the experience was neither fully smooth nor completely frustrating; some elements worked well and some didn’t quite meet my needs or expectations.