overall experience felt smooth but few hiccups
So, after signing up and starting to work through the onboarding process, I found the whole WFHI sales and pre-purchase communication actually pretty laid back and easy-going. It felt like they really wanted to help but sometimes that meant waiting for callbacks or emails when I had questions. The setup was explained clearly but a few times when things went wrong — like invoicing glitches or dialing tool errors — the support team was quick to patch things up. I liked that they didn’t fake quick fixes but instead took their time to dig in which I really appreciated. On the downside, I expected the process to be more automated around payments, and the little reminders about invoices could have been less frequent or better timed. It’s not a big deal but a smoother payment flow would make the whole interaction feel even better. Still, all in all, the experience was positive and comfortable enough to keep using the system. It had the right balance of human touch and technical reliability, even if some fine tuning is required. In a nutshell, I’d say it’s a straightforward, no-nonsense way to get started with remote workflows.