Overall experience felt slow and a bit frustrating
When I first signed up, I was hoping for a quick and easy setup but it turned out to be quite drawn out. The invoicing and payment steps were clear, but configuring the calling tools involved several rounds of trial and error. I also found the onboarding training sessions not as detailed as I expected; I had to spend additional time on my own figuring out the dialer and database features. Telephonic support was available but felt limited and sometimes slow to respond. While some aspects of the software worked well, the whole process left me feeling like it consumed more time than it should for me to get up and running properly.