Overall experience felt quite confusing
I found the support and communication to be frustrating because the wording and labels in the software were not intuitive at all. Every time I tried to navigate through the dashboard or understand the database features, things felt unclear and poorly described. The training materials seemed overly complex, which made it difficult to follow along without additional help. Calling the support line did help a little, but only after significant pauses and repetitive explanations. The invoicing process was also harder to track than I expected. It all felt quite overwhelming and disorganized, and I was left hoping for better clarity in the future. While there’s promise in the concept, the way it all feels right now makes me hesitant to keep using it because the user experience is not friendly at all.