overall easy enough but support navigation felt kinda frustrating at times
When I first started using the software, I found the main interface pretty straightforward for things like the dialer and database setup. Signing up and paying the invoice was smooth, and automatic updates ran in the background without much interruption which was convenient. However, when I needed more specific help, finding the right support options wasn’t as simple. Sometimes the telephonic assistance took longer to connect or gave me directions that didn’t quite match my exact issue. The priority support promised felt slow on a few occasions, which is why overall the experience felt mixed. The basics work well and the onboarding training helped get me started, but for deeper issues navigating support still seemed a bit clunky. The whole thing felt like a decent tool but with occasional bumps when it came to getting timely and accurate help. Nonetheless, knowing the essential features upfront kept frustration minimal, and it was never completely overwhelming, just slightly inconvenient when I needed answers fast.