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WFHI review

Overall acha lag raha hai, par support thoda aur better ho sakta hai

4 out of 54 of 5Verified customerSales and pre-purchase

Overall acha lag raha hai, par support thoda aur better ho sakta hai

Mujhe lagta hai ke sales team ka response time theek thaak tha, wo koshish karte hain jaldi jawab dene ki; bas kabhi kabhi lagta tha thoda impatient ho jaate hain jab mai details mein puchta tha. Poora process, especially pre-purchase queries wale hisse mein clarity thi, jo acha lagta hai. Thoda formal tone use karte hain, jo professionalism dikhata hai lekin kabhi kabhi common language mein baat karna thoda tough hota hai samajhne ke liye. Sign-up aur invoice generation ke hisaab se bhi system user-friendly tha aur mujhe koi dikkat nahi aayi. Lekin support mein ek chhoti kami dikhi hai, jisme mujhe lagta hai ki unko thoda aur approachable aur friendly hona chahiye. Fir bhi total mila ke ye product aur training achhe lag rahe hain aur main apne dost ko batata toh yahi kehta — ye software acha hai, par support service mein thoda improvement honi chahiye agar wo top-notch experience dena chahte hain.

Sachin Simran ShanbhagHimachal Pradesh, IndiaExperience: Published:
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The reviewer's registered phone number or email was matched to a WFHI customer record.

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