overall a good training and onboarding experience with a bit of waiting
Honestly, the onboarding and training with wfhi was quite smooth but had a few moments that felt like unnecessary waiting and repetition. At first, signing up and moving through the initial steps was pretty straightforward, so I was able to get a grasp on basic software navigation quickly. The training sessions themselves were helpful, especially for understanding how the call dialer integrates with the database, which seemed complicated at first glance. However, there were points where I felt like the guidance repeated the same points or paused too long waiting for system responses or confirmations, which slightly slowed down my momentum. Despite these delays, the overall material covered was solid, and the explanations were clear enough for me to progress eventually. Calling tools worked well during the week, and the auto-updates were nice because they improved things without extra hassle. Invoicing and payment steps went without problems, although the billing information could have been clearer earlier on. Telephonic support was easy to reach when I needed them but not always immediate. The final verdict is that I’d rate the training mostly positive even though some waiting times could be trimmed down for a better experience.