1 out of 51 of 5Verified purchaseSoftware and access
Overall, a frustrating and unresponsive experience
From the start, I found the software access and setup to be far more complicated than I expected, and that frustration only grew with each step. What made matters worse was how unresponsive the support team seemed whenever I tried reaching out for help. Calls often went unanswered or were delayed, and when I did get through, the assistance felt generic and didn’t address my specific issues. Though the invoicing and payment process was straightforward, it hardly made up for the difficulties I faced just getting started. The lack of timely and clear communication left me feeling completely abandoned during the onboarding, which frankly made the whole experience very discouraging and stressful.