Overall a bit of a mixed bag with payments
When it comes to billing and payments with WFHI, my experience was neither completely smooth nor frustratingly bad. The sign-up and invoicing processes were fairly straightforward, so I didn't encounter much waiting there, which was definitely a bonus. However, I found myself having to repeat some payment details during the process, which was a little unexpected and added unnecessary time. Though the system did send automatic updates promptly, I did have to get on telephonic support for clarification twice. The waiting on calls wasn't too long, but a bit more immediacy would have been appreciated. On the positive side, the invoice generation was consistent and the database kept neat records of my transactions. In the end, I’d say the payment system does the job but with room for improvement in reducing repetitive steps and streamlining question handling during troubleshooting calls.