overall, a bit frustrating to navigate
The sign-up and pre-purchase activities felt overly complicated for something that’s meant to make things simpler. I was hoping to quickly find the database and calling tool features described, but it took me far longer than expected, having to jump through different pages and documents. The training materials were scattered too, which made the whole process frustrating rather than straightforward. Customer support was available but not always quick to answer, and navigating through automated menu options just added to the delay. Invoices arrived without much explanation making the process feel a bit impersonal. I felt like I was repeating similar questions to multiple people just to get clear answers. It definitely wasn’t a smooth experience, and honestly, it felt more like a chore than a helpful setup. For anyone looking to get started quickly and efficiently, I’d say be prepared for some bumps along the way. The overall feeling was wearisome, as if the system expects you already know what you’re doing when really I was just trying to get my footing.