Overall, a bit disappointing and confusing
When I first signed up, I had certain expectations about how straightforward the onboarding would be, but the actual flow left me puzzled at many points. The training materials seemed to promise a smooth introduction, yet the video tutorials didn't explain some of the dialer features clearly enough for me to feel confident using them immediately. I did appreciate that the automatic updates happened in the background without disrupting my work, which was a small relief amid the confusion. However, the labeling in the database section was inconsistent, making it hard to navigate. The invoicing and payment process went fairly smoothly, and I liked having telephonic support available, although it sometimes felt like the answers were scripted rather than personalized. While I acknowledge that some parts functioned acceptably, the overall experience didn’t quite meet my initial expectations and left me wondering if I had chosen the right service. Hopefully, improvements in guidance and interface clarity will come in future updates.