Outcome was usable though the process dragged on
I won't say the onboarding and training were especially efficient. There was quite a bit of repetition in the modules, which after a few sessions made things feel slower than necessary. Waiting for telephonic support calls to be scheduled also added unexpected delays. The content itself was clear enough, but the pacing seemed off and I found myself revisiting points that didn’t feel fresh the second or third time around. Even the software updates, while automatic, required some downtime causing slight interruptions. On the plus side, the sign-up and invoicing process was smooth and didn't contribute to the delays. While the final outcome is something I can work with, the overall experience wasn't as streamlined as I hoped. I imagine those who prefer quicker onboarding might find this frustrating, even though the training quality itself was acceptable.