Outcome was okay, but the process took longer than expected
So, signing up and handling the invoices was mostly straightforward, but man, the repetition in the billing info confirmation was a bit much. I went through the onboarding steps, and I liked that the automatic updates didn’t cause any issues after setup, which was a relief. However, I ended up waiting on the telephonic support for a couple of clarifications which felt like a drag during my busy days. On the positive side, using the dialer daily was pretty smooth, it didn’t hang or freeze like some other software I’ve tried. The database feature seemed helpful for managing my remote workflow contacts, though I wish I could customize fields more easily. Overall, the experience was mixed; the billing system really could use slimming down the repeated confirmations, but the software itself is solid once you get everything in place. I’m on the fence because the good parts saved me time, but the wait and repetition slowed me down more than I wanted.