Outcome was just frustrating, not clear at all
I tried using WFHI's support channels to understand their software features but found the explanations just not clear. Despite multiple calls, the details about how to operate the dialer and database were confusing. The onboarding flow was supposed to guide me step by step but felt incomplete and left me guessing what to do next. Also, the telephonic support often gave different answers, which only increased my frustration. I ended up wasting a lot of time trying to figure things out alone because the communication wasn’t helpful. It felt like the automatic updates didn’t bring clarity either, leaving me unsure if new features were even working properly. The whole process has made me reconsider continuing with this service. Overall, the poorly explained steps didn’t lead to any progress and instead caused consistent confusion and disappointment.