Outcome was great, though steps could be a bit better ordered
I found the support and communication with WFHI generally very effective in guiding me through the software setup and ongoing usage. The telephonic support was clear and courteous, making it easier to follow instructions even when the issues were technical. However, I noticed that some of the steps recommended during the training and onboarding process came in an order that could feel a little confusing. It sometimes made sense to skip ahead or wait before completing certain tasks to avoid unnecessary repetition or backtracking. Despite this, once I got the pattern, the system flow became smoother and more logical. The invoicing and payment process was clearly explained, which helped prevent any delays or misunderstandings, contributing to overall confidence in managing the software. While the small reservation about the sequence of steps remains, it did not affect the successful outcome I experienced through WFHI's service. I would recommend their support and training, particularly if they refine the order of guidance steps in the future so that new users can progress more naturally and efficiently through the setup without extra effort or confusion.