2 out of 52 of 5Unverified experienceSupport and communication
Outcome: Still confused after all the calls
The support team was difficult to understand and explanations often felt unclear or contradictory. They tried to guide me through the onboarding process but left important details vague, which slowed down my setup considerably. I guess the telephonic support was responsive enough to pick up the calls fairly quickly, but that didn't help much when the info wasn't clear. The overall experience left me more unsure than before, and I struggled to make full use of the calling tools or database feature because the instructions weren't straightforward. Just one positive point: the payment and invoicing process was transparent and easy to follow, which was a small relief amid the unclear communication.