Outcome: Mixed feelings about the sales process
I went through the sales and pre-purchase steps with WFHI's team, and I have to admit it was a bit of a mixed bag for me. On one hand, they tried to keep the process smooth and explained the product features reasonably well. However, I felt some steps, like the detailed training overview, were kinda crammed in early on and felt a bit rushed. There was also some back-and-forth on clarifying payment terms which could have been better organized. Honestly, it felt like the order in which things were presented could have been more intuitive — especially for someone new to remote workflow software like me. Having said that, by the end of the process, I did generally understand what I was signing up for, though I had to circle back to their support a couple times to get answers. So, the final outcome is that I’m cautiously optimistic but still have some reservations about the whole sign-up journey being fully seamless.