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WFHI review

Outcome clear, but training hiccup solved

3 out of 53 of 5Verified customerTraining and onboarding

Outcome clear, but training hiccup solved

Hey, so I wanted to share how my experience went with their training and onboarding. Honestly, there was a point early on where the software kept crashing during some dialer training sessions, which was super frustrating. I wasn’t sure whether it was my setup or something else, but I didn’t give up easily. I reached out to their telephonic support and they were pretty helpful, walking me through some troubleshooting steps. The glitch was fixed after a couple of calls, which made the rest of my training much smoother. The automatic updates did interrupt me a bit at first, but I got used to them pretty quickly. Signing up and paying was pretty straightforward, and the invoicing process was clear. In the end, although there were a few hiccups in the beginning, I managed to get everything up and running and now feel prepared to use the software properly. So yeah, the experience ended well and I’m glad I stuck with it because the outcome was exactly what I needed.

Supriya ChatterjeeMizoram, IndiaExperience: Published:
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