Ordering process surprised me in that way
The whole sales and pre-purchase setup was mostly logical, though I wasn’t surprised by how often I had to double-check steps. The sign-up and invoicing parts came in a sensible order, which helped ease a bit of my usual skepticism with online tools. What caught me off guard was how the training and onboarding felt slightly rushed at the start. I’ve explained online setups plenty of times, but I still found myself waiting for some clarity that didn’t quite arrive when I expected it. That part wasn’t terrible, just more wearing than expected. Overall, the process flowed decently well, but I think it could use a bit more patience and clear sequencing for anyone still new to it. So while I would say it was positive on the balance, the little surprise was how much I had to adapt to keep things moving forward as intended.