Ordering process bilkul straightforward nahi tha
Main sales aur pre-purchase steps ke baare mein soch rahi thi, toh mujhe laga yeh poora process thoda scattered tha. Mujhe lagta hai ki sab steps ek sensible sequence mein arrange nahi kiye gaye the. For example, sign-up ke baad training aur dashboard access ke baare mein information thoda adhoora laga, jisse mujhe baar baar alag sections mein jaana pada. Kahi jagah pe details clear nahi thi, aur mujhe support ko phone karna pada jaise hi dialer features samajh ni aaye. Payment aur invoicing process theek tha, lekin usmein bhi thoda aur simplicity chahiye thi, kyunki kabhi confusion hua about due dates. Overall yeh poora experience ek jagah par smoothly flow nahi kar raha tha, jo mujhe thoda time aur patience lagane par majboor karta tha.