ordering of the onboarding was totally confusing
So I started the onboarding thinking it would be straightforward but honestly the steps they had set up felt all over the place. I mean, I had to jump from setting up the dialer straight into the database features before I even fully understood the basics, which was really frustrating. It didn’t help that some of the training videos seemed out of sync with the software updates, so I was left guessing what to do next. Eventually, I gave up trying to follow their sequence and had to piece things together myself which was a mess. The only thing that worked well was the sign-up, which was simple enough, but honestly the rest really felt badly planned. I was hoping for an easy guide but instead felt like it was just random steps thrown together. Definitely not a smooth experience for me especially in the early stages of getting set up.