Skip to main content

WFHI review

Order se thodi dikkat par final decision hua chalta hai

2 out of 52 of 5Verified purchaseSales and pre-purchase

Order se thodi dikkat par final decision hua chalta hai

Woh sales ka process kar raha tha jab mera thoda confusion hua payment ke bare mein. Shuru mein sab kuch smooth lag raha tha, specifically sign-up and invoicing mein, wo step thoda clear tha aur jaldi hua. Lekin jab ek baar kuch issue aaya with automatic updates timing, toh support team ko call karta raha aur baar baar repeat karna pada apni baat. Thodi deri ho gayi resolve karne mein jahan mujhe lagta tha ki better communication ho sakti thi. Lekin haan, dialer software ka use karne mein mujhe koi problem nahi hui, wo thik se connect karta tha. Jo database feature hai, usmein data thik se save hua, lekin overall mujhe thoda frustration hua sales aur pre-purchase process ke wajah se, especially jab error aaya toh toh mera kaam ruka raha. Ab bhi soch raha hoon agar process streamline hoti toh better hota. Sign-up aur payment ke time pe smooth tha, par baad ke steps complex lag rahe the thoda. Overall, negotiating ke dauran customer expectations ka thoda mismatch hua, wo cheez mujhe clear nahi hui ki kab tak automatic updates se related issue fix hoga, lekin product basics theek the.

Atul Ramya SubramanianPuducherry, IndiaExperience: Published:
About this verification label

Verified purchase

The reviewer's payment for a named WFHI plan was matched to a WFHI record.

Read the review policy