Order samajhne mein confusion tha, par thodi help mili
Main WFHI software lena chahta tha aur socha tha ki sales aur pre-purchase process ekdam logically arranged hoga. Pehle mera expectation tha ki sign-up ke baad payment clear ho jayegi aur phir step-by-step training milti, par actual mein mujhe lagta hai ki steps thode scattered the. Kabhi kabhi toh dialer aur database feature samajhne se pehle mujhe invoicing details clear karni padti thi, jo mujhe uljhan mein daal raha tha. Lekin support team ne phone par kaafi patiently mere doubts clear kiye, jo achhi baat hai. Jo onboarding flow tha, woh apne mukable mein kuch complex tha compared to what I expected, especially jab automatic updates hote the toh system behavior samajhna thoda mushkil hota tha. Lekin overall, software ki functionality aur payment process thik tha. Matlab kuch achha hua, par sequence mein clarity nahi thi, jisse user thoda confuse ho sakta hai. Agar process aur logically organised hoti toh shayad experience aur acha hota.