order of training steps could be better organized
My experience with the onboarding courses was generally warm, but I felt something was missing in how the modules were arranged. While the training covered the key features such as the calling tools and the database functionality, it sometimes jumped between topics without enough transition. I found myself having to revisit some lessons because the sequence didn’t always build logically on what I’d just learned. Especially the part about using the dialer and managing customer details in the database could have been grouped more sensibly. Sign-up and payment processes were clear and straightforward, without any surprises. Overall, the training was helpful but a more streamlined flow would have made it easier to absorb in one go.