Order of training steps bahut confusing thi
Training shuru ki toh pehle step the basics samjhane ke liye lekin wo mere liye unclear tha aur mujhe laga ki later steps me wahi cheezein dobara explain ho rahi hain; iska matlab tha ki training ka order sensible nahi lag raha tha. Pehle joh software ke calling tools aur dialer pe workflow setup karne ki koshish ki woh wholistically thik nahi hua because I got stuck at steps jinka connection aage ke steps se nahi tha. Database feature ko samajhna kaafi tough hua kyunki onboarding flow mein uske liye koi clear sequence ya example nahi diya gaya tha. Cab mein khud se search karna pada aur kuch videos bhi dekhni padi. Sign-up and invoicing process toh normal tha, par training mein itna confusion hone se time waste hua. Honor the good part though, telephonic support did try to assist but again without clear pointers. Overall, mujhe laga ki training needs reordering and better clarity to make it useful for fresh users.