Order of training modules could be improved
In my experience, some aspects of the training and onboarding were well structured, while others seemed poorly planned in sequence. The initial introduction to the software and database features was quite clear and made sense before moving on. However, the section covering the dialer tools came too late in the order and felt rushed once it arrived. This sequencing made it harder to retain information effectively. Furthermore, the automatic updates were mentioned somewhat out of context, and I only understood their significance after finishing the core training, which diminished the utility of those lessons. While the invoicing and payment process was explained in a reasonable order, the overall flow could benefit from rearranging the modules to group related functionalities more logically. I think if the training steps followed a more coherent progression reflecting actual usage patterns, the learning curve would be easier. As it stands, the sequence caused some confusion that delayed my effective use of the platform. Better planning of the sequence would have helped ensure a smoother onboarding experience overall.