I expected the sales and onboarding process to follow a more straightforward path, but it was a bit

I expected the sales and onboarding process to follow a more straightforward path, but it was a bit

I expected the sales and onboarding process to follow a more straightforward path, but it was a bit mixed. Initially, the sign-up and payment steps happened pretty smoothly, which I appreciated since I dislike delays. However, the order of the training sessions felt a little off. Instead of starting with basic software navigation, I was sometimes introduced to advanced features without enough prior explanation, which confused me. The telephonic support was available when needed and helped clarify some of these points, so that was a positive. However, I felt that the automatic updates could have been explained before handing over the database tool, as I wasn’t sure when to expect changes or how they might impact my setup. Overall, the flow was acceptable but not exactly what I anticipated in terms of clear sequencing. It didn’t cause major issues, yet it could have been simpler and more logically structured.