Order of steps took me by surprise initially

Order of steps took me by surprise initially

I found the training and onboarding steps mostly logical and straightforward. However, the sequence in which accessing the dialer and updating the database were introduced was a bit unexpected. I assumed we would start with the database feature before moving on to calling tools. Once I adjusted to that order, everything fell into place smoothly. The automatic update process during training was a nice addition too, making it easier to stay current. Overall, the training flow worked well, even if the initial step order surprised me.