Order of steps thoda unclear, kuch important cheezen missing thi
WFHI ka software use karne mein mainko overall thik-thak experience raha. Jo sabse main cheez missing lagi woh thi ki onboarding steps ka order itna logical nahi tha. Mujhe laga jab sign-up kara toh uske baad turant software ke kuch features activate ho jaayenge, par wahan database ko setup karne ka process thoda confusing tha. Calling tools aur dialer ko connect karna bhi direct nahi tha, mujhe support team ki madad leni pari. Jo manual ya instructions diye gaye, woh clear nahi the, especially ki kaun se step pe kya karna hota hai. Automatic updates to chal rahe hain par unka impact samajhna mushkil tha kabhi kabhi. Billing aur payment ka process straightforward tha, par poori setup journey mein ek structured flow nahi mila. Mujhe lagta hai user interface mein thoda aur design ya sequence improvement ho sakti hai taaki naye users easily samajh saken. Bina proper order ke kaam karna thoda tedious feel hua aur issi wajah se main poora benefit nahi utha paaya jo mainne expect kiya tha. So, good features hain but missing proper stepwise guidance kaha.